Shipping policy

Last updated on 3 December 2025

GURU KIRPA INVESTMENT PTY LTD

Trading as NATURE BLISS CO.

ABN 19659181950

TERMS AND CONDITIONS FOR BUYING PRODUCTS AND JUST BROWSING

Welcome to Guru Kirpa Investment Pty Ltd (ABN 19659181950) trading as Nature Bliss Co. (the Company).

In these terms, we also refer to the Company as “our”, “we”, or “us”.

And you are you!

 

What are these terms about?

These terms apply when you use this website, being https://natureblissco.com.au and any other websites we operate with the same domain name and a different extension (“Website”).

These terms also apply when you purchase products through this Website (“Products”).

If you’re looking for our Privacy Policy, which we will comply with and you also agree to be bound by, you can find it here Privacy policy – Nature Bliss Co.

 

How do I read these terms?

We separated these terms into three parts, so they are easy to read and understand.

Those parts are:

·                     Part A: Terms for when you buy Products (applies when you buy)

·                     Part B: Terms for when you browse and interact with this Website (applies when you browse)

·                     Part C: Liability and warranties, and interpretation provisions (applies to both buying and browsing)

·                     Part D: Cookies Policy (applies to both buying and browsing)

Please let us know if you have any questions about these terms, and don’t continue using this Website or purchase any Products unless you have read and agree to these terms.

 

I’ve returned to your Website, do I need to read these terms again?

Once you place an Order, the terms accepted at the point of sale will apply to your purchase of those Products. However, please note that we may change any part of these terms at any time by updating this page of the Website, so you may find that different terms apply next time you use this Website or purchase Products. You can check the date at the top of this page to see when we last updated these terms.

 

 


 

Part A        For When You Buy Products

1                     SUBMITTING AN ORDER

(a)                 By submitting an order for purchase of a Product using the Website’s functionality (Order) you represent and warrant that:

(i)                   you have the legal capacity and are of sufficient age to enter into a binding contract with us; and

(ii)                  you are authorised to use the debit or credit card you provide with your Order.

(b)                 Submitting an Order constitutes your intention and offer to enter into Part A of these terms (including Part C which you agreed to by using this Website) where we will provide you with the Products you have ordered in exchange for your payment of the total amount listed upon checkout.

(c)                 Part A of these terms is not agreed between you and us until we have approved your payment and you receive an email from us confirming that your order is being processed.

2                     ACCOUNTS

(a)                 To submit an Order and/or to purchase a Product, you may be required to sign-up, register and receive an account through the Website (an Account).

(b)                 As part of the Account registration process and as part of your continued use of the Website, you may be required to provide personal information and details, such as your email address, first and last name, preferred username, a secure password, billing, postal and physical addresses, mobile phone number, bank account information, and other information as determined by us from time to time.

(c)                 You warrant that any information you give to us in the course of completing the Account registration process will always be accurate, honest, correct and up-to-date.

(d)                 Once you complete the Account registration process, we may, in our absolute discretion, choose to accept you as a registered user within the Website and provide you with an Account.

(e)                 We may suspend or cancel your Account if you do not comply with these terms or any other reason on notice to you.

3                     PRODUCTS

(a)                 We will endeavour to ensure that the Products provided will be substantially the same as the Products displayed on our Website, or as otherwise agreed with you in writing prior to you placing your Order. Please note that due to screen display, colour and brightness, and image quality, Products may not exactly match the image on our Website. As all products are handmade, variations in shape, colour, texture or weight may occur. These do not constitute defects.

(b)                 Until the price of your Products is paid in full, title in those Products is retained by the Company. Risk in the Products will pass to you on delivery in accordance with clause 5. Delivery must not be refused by you.

(c)                 Our food products are handmade and have an approximate best before period. They must be stored in an airtight container away from sunlight. By purchasing our products, you acknowledge and agree to follow the storage instructions for each product you purchase.

(d)                 Our products contain nuts, fruits, dates and other allergens. By purchasing our products, you acknowledge that you have read all allergen warnings and accept the associated risks.

4                     PAYMENT

(a)                 All prices are:

(i)                   per unit (except where indicated);

(ii)                  in Australian Dollars; and

(iii)                 subject to change prior to you completing an Order without notice.

(b)                 (Payment obligations) Unless otherwise agreed in writing, you must pay for all Products at the time of placing an Order.

(c)                 (GST) Unless otherwise indicated, amounts stated on the Website do not include GST. In relation to any GST payable for a taxable supply by the Company, you must pay the GST subject to the Company providing a tax invoice.

(d)                 (Card surcharges) The Company reserves the right to charge credit card surcharges in the event that payments are made using a credit, debit or charge card (including Visa, MasterCard or American Express).

(e)                 (Online payment partner) We may use third-party payment providers such as Shop Pay (Payment Providers) to collect payments for Products. The processing of payments by the Payment Provider will be, in addition to these terms, subject to the terms, conditions and privacy policies of the Payment Provider accessible here and, to the maximum extent permitted by law, we will not be liable for the security or performance of the Payment Provider. We reserve the right to correct, or to instruct our Payment Provider to correct, any errors or mistakes in collecting your payment.

(f)                   (Pricing errors) In the event that we discover an error or inaccuracy in the price at which your order was purchased (including shipping prices), we will attempt to contact you and inform you of this as soon as possible. You will then have the option of purchasing your order at the correct price or cancelling your order. If you choose to cancel your order and payment has already been debited, the full amount will be credited back to your original method of payment.

(g)                 (Subscription) If you purchase a subscription, you authorise us to charge the recurring subscription fee to your nominated payment method at the intervals selected at checkout. The recurring charge will include the product price and any applicable shipping costs as determined at the time you set up the subscription. Subscriptions renew automatically until cancelled. You may cancel your subscription at any time via your customer account, and cancellation will take effect at the end of the current billing cycle. We may update subscription pricing or shipping costs by providing 14 days’ notice. If a recurring payment fails, we may suspend or cancel your subscription until payment is successfully processed.

5                     DELIVERY AND SHIPPING

(a)                 (Delivery Costs) Delivery costs will be added to the cart upon checkout. The prices displayed at checkout are inclusive of delivery to the address chosen by you.

(b)                 (Delivery Details) The Company may charge you for delivery at any time (notwithstanding that it may not have previously done so). Where prices are stated as inclusive of delivery:

(i)                   delivery is to the delivery point specifically accepted by the Company; and

(ii)                  we will deliver the Products to you in accordance with the shipping information displayed on our Website.

(c)                 (Delivery Issues) Third party courier terms apply to the delivery of the Products to you. Any problems with delivery should be directed to us to troubleshoot the issue. We will endeavour to assist you to ensure your delivery arrives. All delivery times provided to you are estimates only and are subject to postal delays and reasons beyond our control. We do not warrant or make any representation that your order will be delivered within the times indicated. We will not be liable for any loss or damage suffered as a result of or in connection with late deliveries. Please note our products may be heat-sensitive. We are not responsible for damage caused by heat exposure during transit.

(d)                 (International Orders) The Company reserves the right to refuse international orders. Approved international orders may be subject to customs and import duties upon reaching its country of destination. You will be responsible for paying all customs and import duties and acknowledge that failure to pay may result in your order being held at customs. We will not be liable for any costs you may incur in having your order released from customs, including reimbursing you for any customs or import duties you may pay.

(e)                 (Wrong address) If you provide an incorrect, incomplete or otherwise undeliverable address and the Products are returned to us, you will be responsible for all shipping costs associated with re-sending the Products to a corrected address. Our original shipping costs are non-refundable. If the Products are not returned to us due to the incorrect address, we will not be liable for any loss you suffer as a result.

(f)                   (Change of address) You are responsible for ensuring that your delivery address is correct at the time of placing your Order. If you need to change the delivery address, you must contact us in writing at support@natureblissco.com.au within 24 hours of placing your Order. If your Order has already been dispatched or is in transit, we will not be able to change the delivery address and are not responsible if the Order is delivered to the original address provided.

(g)                 (Multiple addresses) We do not offer shipment of a single Order to multiple delivery addresses. If you would like items delivered to multiple addresses, you must place separate Orders for each delivery address.

(h)                 (Tracking an Order) Once your Order has been shipped, we will provide you with a tracking number (where available) so you can track your delivery until it is delivered to you. If you have any questions about tracking, or cannot locate your tracking number, please contact us at support@natureblissco.com.au.

6                     CHANGES TO YOUR ORDER

6.1                CANCELLATION BY US

We reserve the right to cancel your order for any reason and we will notify you of this as soon as possible. Where payment has already been debited, the full amount will be credited back to your original method of payment.

6.2                CANCELLATION BY YOU

You may cancel your Order up to the time that we confirm your Order in writing to you. To request a cancellation, you must contact us as soon as possible at support@natureblissco.com.au. Once we confirm your Order, your Order is binding and cannot be changed by you. However, our refunds and exchanges process in clause 6.3 may apply.

6.3                RETURNS AND EXCHANGES

(a)                 We will provide a full refund of the price paid for a Product (less any original shipping costs) if we determine that:

(i)                   a Product you have ordered was not received by you solely due to failure by us;

(ii)                  a Product provided to you was materially different from the Product displayed on our Website, in accordance with clause 6.3(b), excluding reasonable variations that may occur due to screen display and lighting differences, as well as natural variations in appearance, colour, shape and texture arising from the handmade nature of our products; or

(iii)                 a Product is faulty or damaged in transit, in accordance with clause 6.3(b), in which case we may provide store credit, a replacement or a full refund of the price paid for a Product.

(b)                 (Product Issues) The following process applies to any Product you believe to be faulty, damaged in transit, or not as described.

(i)                   You must inspect your Order as soon as reasonably possible after delivery.

(ii)                  If you believe your Product is faulty, damaged or incorrect, you must contact us by email at support@natureblissco.com.au within 48 hours of receiving your Order and provide a full description of the issue together with clear photographic evidence.

(iii)                 Due to food safety and hygiene requirements, we will not accept physical returns of opened food Products.

(iv)                Where we approve a return, we will provide you with a return address. The Product must be unopened, unused, in its original condition and received by us within 14 days of us approving the return.

(v)                 To be eligible for a store credit, replacement or a refund of the purchase price (less any original shipping costs), the Product must be unopened, we must be contacted within the timeframe set out in clause 6.3(c)(ii), and the Product must be returned to us within the timeframe set out in clause 6.3(c)(iv).

(vi)                If we determine that the Product is faulty, damaged in transit, or not as described, we will issue you with a store credit, replacement or refund depending on the nature of the fault. All refunds will be credited back to your original method of payment unless you request otherwise and we approve this request.

(vii)               If we determine in our reasonable opinion that the Product is not faulty, damaged or incorrect, or that the issue arose due to misuse, failure to follow storage instructions, or failure to take reasonable care, no store credit, refund or replacement will be provided.

(c)                 If we determine the product is faulty, spoiled, or damaged on arrival, we will provide store credit, a refund or a replacement in accordance with your rights under the Competition and Consumer Act 2010 (Cth) (ACL). Nothing in this clause 6 is intended to limit or otherwise affect the operation of any manufacturers’ warranties which you may be entitled to or any of your rights which cannot be excluded under applicable law.

(d)                  (Change of mind returns) We offer change of mind returns for Products that are unopened, unused and in their original condition. If a change of mind return is approved, we will refund the purchase price paid for the Product (less any original shipping costs). To be eligible for a change of mind return:

(i)                   you must contact us by email at support@natureblissco.com.au within 48 hours of receiving your Order;

(ii)                  the Product must be unopened, unused and in its original condition;

(iii)                 we will provide you with a return address; and

(iv)                the Product must be returned to us at your own cost and received by us within 14 days of us approving the return.

7                     INTELLECTUAL PROPERTY

(a)                 The Company retains all intellectual property rights in the design of the Products, including the labelling and packaging, or those rights are owned by a third party. You must not attempt to copy, reproduce, manufacture or otherwise commercialise the Products.

(b)                 In this clause 7, “intellectual property rights” means all copyright, trade mark, design, patent, semiconductor and circuit layout rights, trade, business, company and domain names, confidential and other proprietary rights, and any other rights to registration of such rights whether created before or after the date of these terms both in Australia and throughout the world.

8                     THIRD PARTY TERMS and conditions

 

(a)    You acknowledge and agree that third party terms & conditions (Third Party Terms) may apply.

(b)    You agree to any Third Party Terms applicable to any third party goods and services, and we will not be liable for any loss or damage suffered by you in connection with such Third Party Terms.

 

Part B        For When You Browse This Website

9                     ACCESS AND USE OF THE WEBSITE

You must only use the Website in accordance with these terms and any applicable laws, and must ensure that your employees, sub-contractors and any other agents who use or access the Website comply with these terms and any applicable laws.

10                  YOUR OBLIGATIONS

You must not:

(a)                 copy, mirror, reproduce, translate, adapt, vary, modify, sell, decipher or decompile any part or aspect of the Website without the express consent of the Company;

(b)                 use the Website for any purpose other than the purposes of browsing, selecting or purchasing Products;

(c)                 use, or attempt to use, the Website in a manner that is illegal or fraudulent or facilitates illegal or fraudulent activity;

(d)                 use, or attempt to use, the Website in a manner that may interfere with, disrupt or create undue burden on the Website or the servers or networks that host the Website;

(e)                 use the Website with the assistance of any automated scripting tool or software;

(f)                   act in a way that may diminish or adversely impact the reputation of the Company, including by linking to the Website on any other website; and

(g)                 attempt to breach the security of the Website, or otherwise interfere with the normal functions of the Website, including by:

(i)                   gaining unauthorised access to Website accounts or data;

(ii)                  scanning, probing or testing the Website for security vulnerabilities;

(iii)                 overloading, flooding, mailbombing, crashing or submitting a virus to the Website; or

(iv)                instigate or participate in a denial-of-service attack against the Website.

11                  INFORMATION ON THE WEBSITE

(a)                 While we make every effort to ensure that the information on the Website is as up-to-date and accurate as possible, you acknowledge and agree that from time to time, you may encounter the following issues:

(i)                   the Website may have errors or defects (or both, as the case may be);

(ii)                  the Website may not be accessible at times;

(iii)                 messages sent through the Website may not be delivered promptly, or delivered at all;

(iv)                information you receive or supply through the Website may not be secure or confidential; and

(v)                 any information provided through the Website may not be accurate or true.

(b)                 We reserve the right to change any information or functionality on the Website by updating the Website at any time without notice, including product descriptions, prices and other Website Content (as defined below).

12                  INTELLECTUAL PROPERTY

(a)                 The Company retains ownership of the Website and all materials on the Website (including text, graphics, logos, design, icons, images, sound and video recordings, pricing, downloads and software) (Website Content) and reserves all rights in any intellectual property rights owned or licensed by it not expressly granted to you.

(b)                 You may make a temporary electronic copy of all or part of the Website for the sole purpose of viewing it. You must not otherwise reproduce, transmit, adapt, distribute, sell, modify or publish the Website or any Website Content without prior written consent from the Company or as permitted by law.

(c)                 In this clause 12, “intellectual property rights” means all copyright, trade mark, design, patent, semiconductor and circuit layout rights, trade, business, company and domain names, confidential and other proprietary rights, and any other rights to registration of such rights whether created before or after the date of these terms both in Australia and throughout the world.

13                  LINKS TO OTHER WEBSITES

(a)                 The Website may contain links to other websites that are not our responsibility. We have no control over the content of any linked websites, and we are not responsible for that content.

(b)                 Inclusion of any linked website on the Website does not imply our approval or endorsement of the linked website.

14                  THIRD PARTY PLATFORM

(a)                 This Website is powered by a third party platform and the terms and conditions of that third party may apply to your use of this Website to the extent applicable to you. Those terms can be accessed here: https://www.shopify.com/au/legal/terms.

(b)                 To the maximum extent permitted under applicable law and our agreement with our third party platform provider, we will not be liable for any acts or omissions of that third party, including in relation to any fault or error of the Website or any issues experienced in placing Orders.

15                  SECURITY

To the maximum extent permitted by law, the Company does not accept responsibility for loss or damage to computer systems, mobile phones or other electronic devices arising in connection with use of the Website. You should take your own precautions to ensure that the process that you employ for accessing the Website does not expose you to risk of viruses, malicious computer code or other forms of interference.

16                  REPORTING MISUSE

If you become aware of misuse of the Website by any person, any errors in the material on the Website or any difficulty in accessing or using the Website, please contact us immediately using the contact details or form provided on our Website.


 

Part C        Liability And Other Legal Terms

17                  LIABILITY

17.1             WARRANTIES

Under the Australian Consumer Law contained in the Competition and Consumer Act 2010 (Cth) (ACL), you may be entitled to certain remedies (like a refund, replacement or repair) if there is failure with the goods or services provided. Nothing in these terms is intended to limit the operation of the ACL. Please note that:

(a)                 Products sold by the Company, will have only the benefit of any warranty given, and insurance held, by the manufacturer.

(b)                 To the maximum extent permitted by applicable law, all express or implied representations and warranties not expressly stated in this agreement are excluded.

17.2             LIABILITY

(a)                 To the maximum extent permitted by law and subject to clause 17.2(b), the total liability of each party in respect of loss or damage sustained by the other party in connection with these terms is limited to the total Fees paid by you to the Company under the most recent Order.

(b)                 Clause 17.2(a) does not apply to your liability in respect of loss or damage sustained by us arising from your breach of:

(i)                   intellectual property rights;

(ii)                  confidentiality obligations; or

(iii)                 any clause relating to misuse of the Website or unlawful conduct.

(c)                 Claims for loss of or damage to Products in transit must be made against the carrier.

17.3             Consequential loss

To the maximum extent permitted by law, neither party will be liable for any incidental, special or consequential loss or damages, or damages for loss of data, business or business opportunity, goodwill, anticipated savings, profits or revenue in connection with this agreement or any Products or services provided by us, except:

(a)                 in relation to a party’s liability for fraud, personal injury, death or loss or damage to tangible property; or

(b)                 to the extent this liability cannot be excluded under the Competition and Consumer Act 2010 (Cth).

18                  DISCLAIMERS

18.1             We recommend seeking professional medical, nutritional and/or dietary advice before using the Products to ensure that the Products are right for you. By not seeking such professional advice, you accept the risk that the Products may not be right for your circumstances.

18.2             Any information we provide on our Website or as part of selling the Products to you is not medical advice and you cannot rely on this information as a substitute for medical advice. Any information provided to you by us is not intended to diagnose, treat, cure or prevent any illness or disease and is of general nature only. We do not provide medical, nutrition or dietary advice, and we are not medically trained.

18.3             We accept no responsibility for any adverse effects you suffer by relying on the information we provide to you. If you think you may have a medical issue or require medical, nutrition or dietary advice please seek professional advice from a trained professional. Any recommendations we provide should be taken as general information only and not relied upon as professional advice; such recommendations are also not exhaustive of all possible solutions or remedies.

18.4             We cannot guarantee any particular results or outcomes from your use of the Products.

18.5             You must only use the Products in accordance with the manufacturer’s instructions, including instructions on storage, dosage and method of intake.

19                  GENERAL

19.1             GOVERNING LAW AND JURISDICTION

This agreement is governed by the law applying in Victoria. Each party irrevocably submits to the exclusive jurisdiction of the courts of Victoria and courts of appeal from them in respect of any proceedings arising out of or in connection with these terms. Each party irrevocably waives any objection to the venue of any legal process on the basis that the process has been brought in an inconvenient forum.

19.2             WAIVER

No party to these terms may rely on the words or conduct of any other party as a waiver of any right unless the waiver is in writing and signed by the party granting the waiver.

19.3             SEVERANCE

Any term of these terms which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity and enforceability of the remainder of these terms is not limited or otherwise affected.

19.4             JOINT AND SEVERAL LIABILITY

An obligation or a liability assumed by, or a right conferred on, two or more persons binds or benefits them jointly and severally.

19.5             ASSIGNMENT

A party cannot assign, novate or otherwise transfer any of its rights or obligations under these terms without the prior written consent of the other party.

19.6             COSTS

Except as otherwise provided in these terms, each party must pay its own costs and expenses in connection with negotiating, preparing, executing and performing these terms.

19.7             ENTIRE AGREEMENT

This agreement embodies the entire agreement between the parties and supersedes any prior negotiation, conduct, arrangement, understanding or agreement, express or implied, in relation to the subject matter of these terms.

19.8             INTERPRETATION

(a)                 (singular and plural) words in the singular includes the plural (and vice versa);

(b)                 (currency) a reference to $, or “dollar”, is to Australian currency;

(c)                 (gender) words indicating a gender includes the corresponding words of any other gender;

(d)                 (defined terms) if a word or phrase is given a defined meaning, any other part of speech or grammatical form of that word or phrase has a corresponding meaning;

(e)                 (person) a reference to “person” or “you” includes an individual, the estate of an individual, a corporation, an authority, an association, consortium or joint venture (whether incorporated or unincorporated), a partnership, a trust and any other entity;

(f)                   (party) a reference to a party includes that party’s executors, administrators, successors and permitted assigns, including persons taking by way of novation and, in the case of a trustee, includes any substituted or additional trustee;

(g)                 (these terms) a reference to a party, clause, paragraph, schedule, exhibit, attachment or annexure is a reference to a party, clause, paragraph, schedule, exhibit, attachment or annexure to or of these terms, and a reference to these terms includes all schedules, exhibits, attachments and annexures to it;

(h)                 (document) a reference to a document (including these terms) is to that document as varied, novated, ratified or replaced from time to time;

(i)                   (headings) headings and words in bold type are for convenience only and do not affect interpretation;

(j)                   (includes) the word “includes” and similar words in any form is not a word of limitation; and

(k)                 (adverse interpretation) no provision of these terms will be interpreted adversely to a party because that party was responsible for the preparation of these terms or that provision.

20                  NOTICES 

(a)                 Any notices required to be sent under this agreement must be sent via email using the party’s email addresses set out in this agreement, and the email’s subject heading must refer to the name and date of this agreement. 

(b)                 If no email address is stated in this agreement, the notice may be sent to the email address most commonly used by the parties to correspond in relation to this agreement at the time the notice is sent. 

(c)                 The notice will be considered to be delivered 24 hours after it was sent, unless the sender has reason to believe the email failed to send or was otherwise not delivered or received.

 

Part D    Cookies Policy

21                  INTRODUCTION

(a)                 This Cookies Policy applies when you use our Website.

(b)                 A cookie is a small amount of information that’s downloaded to your computer or device when you visit certain websites. We use a number of different cookies on our Website, including strictly necessary, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing out Website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to our Website or browse from one page to another. Cookies also provide information on how people use our Website, for instance whether it’s their first time visiting or if they are a frequent visitor.

(c)                 This Cookie Policy describes how we use cookies.

(d)                 Our Cookie Policy is an adaptation of terms outlined by Shopify, our hosting provider. You can read the Shopify cookie policy here.

(e)                 We may update this Cookie Policy from time to time in accordance with changes commensurate with Shopify. We encourage you to check back periodically to review this Cookie Policy for any changes since your last visit.

22                  COOKIES AND TYPES OF COOKIES WE USE

(a)                 Some cookies are necessary to allow you to browse our Website, use its features, and access secure areas. The use of these cookies is essential for our Website to work.

(b)                 We also use functional cookies to remember choices you’ve made or information you’ve provided, such as your username, language, or the region you are in. This allows us to tailor your website experience specifically to your preferences. For example, authentication cookies are functional cookies that are used for the duration of a session (or persistent, if you agree to the “remember me” function) to allow users to authenticate themselves on subsequent visits or to gain access to authorized content across pages. The functional cookies we use include:

(i)                   User-centric security cookies to detect authentication abuses for a limited persistent duration, like repeated failed login attempts. These cookies are set for the specific task of increasing the security of our Website.

(ii)                  Multimedia content player session cookies (flash cookies) are used for the duration of a session to store technical data needed to play back video or audio content (e.g. image quality, network link speed, and buffering parameters).

(iii)                 Load balancing session cookies are used for the duration of the session to identify the same server in the pool in order for the load balancer to redirect user requests appropriately.

(iv)                User interface customization persistent cookies are used to store a user’s preference regarding a service across web pages.

(c)                 We use many tools to help us improve our Website. To this end, we use reporting and analytics cookies to collect information about how you use our Website and how often. These cookies only gather information for statistical purposes and only use pseudonymous cookie identifiers that do not directly identify you. The performance cookies we use include:

(i)                   First party analytics cookies - we use these cookies to estimate the number of unique visitors, to improve our Website and to detect the most searched for words in search engines that lead to our Website. These cookies are not used to target you with online marketing. We use these cookies to learn how our Website is performing and make relevant improvements to improve your browsing experience.

(ii)                  Third party analytics cookies - we also use Google Analytics and other third-party analytics providers listed below to help measure how users interact with our Website content. These cookies “remember” what our users have done on previous pages and how they’ve interacted with our Website. For more information on Google Analytics, visit Google’s information page. For instructions on how opt out of Google Analytics, see below.

(d)                 Advertising cookies are used on our Website to tailor marketing to you and your interests and provide you with a more personalized service in the future. These cookies remember that you visited our Website and we may share this information with third-parties, such as advertisers. Although these cookies can track your device’s visits to our Website and other sites, they typically cannot personally identify you. Without these cookies, the advertisements that you see may be less relevant and interesting to you. Read more about how companies use cookies to conduct targeted or retargeted advertising here.

(e)                 Finally, Social and Content cookies are placed by many social media plugins (for example the Facebook ‘like’ button), and other tools meant to provide or improve the content on a website (for example services that allow the playing of video files, or that create comments sections). We integrate these modules into our platform to improve the experience of browsing and interacting with our websites. Please note that some of these third party services place cookies that are also used for things like behavioural advertising, analytics, and/or market research.

23                  HOW LONG WILL COOKIES REMAIN ON MY COMPUTER OR MOBILE DEVICE?

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

24                  HOW DO I CONTROL COOKIES?

(a)                 You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our Website may no longer be fully accessible.

(b)                 Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.

(c)                 Many of the third party advertising and other tracking services listed above offer you the opportunity to opt out of their tracking systems. You can read more about the information they collect and how to opt out through the privacy policy links listed above.